The AI Concierge is an AI agent integrated into the site that answers 90% of customer questions. involves a combination of research, planning, design, and testing activities to create digital products that meet the needs of users and provide them with a positive experience. It is an iterative process that involves continuous refinement and improvement based on user feedback and testing results.

We typically encompass the creation and optimization of user interfaces (UI) and user experiences (UX) for digital products such as websites, mobile apps, and software applications.

The broader context of a project aligning to design decisions with business goals & creating roadmap for achieving optimal user experiences.
The approach of a digital agency typically encompasses its methodologies, philosophies, and strategies for delivering value to clients. Here's a general outline of what 'Our Approach' might entail for a digital agency:
We are beginning by thoroughly understanding the target industries & unique challenges of our clients' target audiences. This includes active listening.
We beging collaboration and teamwork. We work closely with our clients to co-create a tailored strategy that aligns with their objectives & budget.
We conduct in-depth research & analysis to inform strategies. This includes market research, competitor analysis, audience segmentation & analysis.